Privacy Policy

Privacy Policy

This privacy policy sets out how Twinplast Limited uses and protects any information that you provide to us when you use our website, www.twinplast.co.uk

Our Commitment

We are committed to ensuring that your privacy is protected. To better protect your privacy, we provide this notice explaining our online practices and the choices you can make about the way your information is collected and used.  To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

Twinplast Limited may change this policy from time to time by updating this page.  You should check this page from time to time to ensure that you are happy with any changes.  This policy is effective from 25th May 2018.

What we collect

We may collect the following information when you complete an online form or subscribe to our newsletter:

  • Name and possibly job title
  • Address
  • Email Address
  • Telephone number
  • Enquiry message

Information we do not collect:  Credit/Debit Card information.

How we use your information

We use the information you provide only to assist you with product selection.  We do not share this information with outside parties.

We use return email addresses to answer the email we receive.  Such addresses are not shared with outside parties.

We never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you with an opportunity to opt-out or otherwise prohibit such unrelated uses.

Not all the information we hold, and use is personal information, so it won’t all be covered by the new privacy notice:

  • For sole traders and unincorporated partnerships, most information we hold will be personal.
  • For limited companies or incorporated partnerships, the privacy notice only covers information that relates to you as an individual and other key people.

Security

We are committed to ensure that your information is secure.  To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safe guard and secure the information we collect online.  We do not sell, trade or otherwise transfer to outside parties any personally identifiable information.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive.  Once you agree, the file is added, and the cookie helps analyse web traffic or let us know when you visit a site.  Cookies allow web applications to respond to you as an individual.  The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use Who is Visiting to identify how often and which pages are being accessed.  This helps us analyse data about web page traffic and improve our website to tailor it to our customer needs.  We only use this information for statistical analysis purposes and then data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.  A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies.  Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.  This may prevent you from taking full advantage of the website.

Controlling your personal information

You may request details of any personal information which we hold about you by contacting us via the GDPR Request Personal Data link located at the bottom of the page.

Twinplast Limited, Unit 7, Humphrys Road, Woodside, Dunstable, LU5 4TP